Common questions

Answers that get you live faster

From pricing and domains to publishing and updates — everything you need to know about sitefino.

Getting started

None at all. Describe your business in plain English and sitefino builds the website for you — custom design, professional copy, the works. Your AI designer Aria handles everything from there.

Under five minutes for most businesses. You brief Aria, watch your site get built in real time, pick a domain name, and you're live. The whole thing — from first message to indexed website — typically takes less time than making a cup of tea.

Just the basics: your business name, what you do, where you're based (if relevant), and who your customers are. A sentence or two is enough. Aria will ask clarifying questions if she needs more — but most sites are built from a single brief.

Yes. You can start building your website for free — no credit card required. You only need to subscribe when you're ready to go live with your own domain.

sitefino is built for service businesses: trades, restaurants, salons, consultants, physiotherapists, solicitors, gyms, local shops, and similar. If you need a professional online presence and don't want to spend hours learning a website editor, sitefino is for you.

Managing your site

Just tell Aria what you need. She stays with your site permanently — update your services, refresh the design, add new pages, get new content written, change your contact details. It happens in seconds, not days.

Yes. Ask Aria to add a testimonials page, a team page, a blog post, a seasonal promotion — anything. She'll build it, match your existing design, and publish it immediately.

Yes. You can purchase a new domain through sitefino, or connect one you already own. Aria handles all the technical setup — DNS, SSL, email configuration — automatically.

Yes. Email forwarding on your domain is included in your $18.99/month/month subscription. Messages sent to hello@yourdomain.com (or any address you choose) are forwarded straight to your inbox. No extra charge, no separate account to set up.

Billing & cancellation

Yes. One price, everything included: a custom website designed by AI, hosting, SSL, business email forwarding, your AI designer on-call for updates, contact forms, and visitor analytics. Your domain name is the only extra cost (from $8.99/year).

Yes. No contracts, no lock-in, no cancellation fees. Cancel any time from your account settings and you won't be charged again. Your site stays live until the end of your billing period.

Your website goes offline at the end of your billing period. If you own a domain registered through sitefino, you can transfer it to another registrar — we'll help you do that. We don't hold your domain hostage.

Yes — on subscriptions. If you're not happy with your sitefino plan in the first 14 days, email us and we'll refund the subscription fee, no questions asked. We'd rather solve the issue than keep money from a customer who isn't happy. Domain names are the only thing we can't refund: when you register a domain through sitefino, we pay the registrar their fee upfront on your behalf, and that fee is non-refundable to us the moment the domain is issued in your name — so we can't pass a refund back, even inside the 14-day window. You still own the domain outright either way, and you're free to transfer it to another registrar at any time — we'll help you do that if you ask.

Technical & comparisons

Wix and Squarespace give you a template editor that you have to learn and use yourself. sitefino gives you a dedicated AI designer who builds the entire site for you — and handles every update. There's no learning curve, no template clicking, no design decisions. Think of it this way: Wix gives you tools. sitefino gives you a designer.

Yes. Aria doesn't pick from a template library — she generates a layout and design specifically for your business. A plumber, a restaurant, and a law firm will get genuinely different sites, not variations of the same grid with different colours.

Yes. sitefino handles foundational SEO automatically — meta titles and descriptions generated from your brief, mobile-responsive layout, fast loading, HTTPS, and a sitemap submitted to Google. Your site will be indexable from day one.

E-commerce is on the roadmap. For businesses with specific e-commerce requirements, contact us after signup and we'll discuss what's possible. Most service businesses don't need a full online shop — a contact form, booking enquiry, or phone number is enough.

Still have a question? Drop us a line — we reply the same day. Email us →

I spent two weeks trying to set up a Wix site. I gave up and tried sitefino instead — had a better-looking site live in four minutes.
Marcus T. — personal trainer

Still on the fence? Read our guides →

Try it free — see your site live in minutes →

No credit card required. Live in minutes.